At Le Reflet, your satisfaction is our top priority. We want you to shop with confidence knowing that you can easily return a product or request a refund if you’re not completely satisfied with your purchase.
If for any reason you are not fully satisfied, you may return your order within 14 days of receiving it for a refund or replacement (where applicable).
Return Conditions
✅ Items must be in original condition and packaging (unused, uninstalled, and with all accessories).
✅ Customer is responsible for return shipping costs unless the item is defective or incorrect.
✅ Returns must be initiated within 14 days of delivery.
✅ Damaged or defective items must be reported within 48 hours of delivery with photos for verification.
Refunds
Once your return is received and inspected, we will send you an email notification confirming your refund status.
-
Approved refunds will be processed within 7 business days after we receive the returned item.
-
Refunds will be issued to your original method of payment.
-
Shipping costs (if any) are non-refundable.
Once the refund is issued, you will receive a confirmation email along with transaction details.
Exchanges
At this time, we do not offer direct exchanges. If you wish to replace an item, please return the original product for a refund and place a new order.
Return Address
Please send your return to:
Lupajantie 4 26, Helsinki, 00970 Finland
Contact Us
If you have any questions about returns, refunds, or exchanges, please contact our support team at sales@lereflet.store.
We’re always happy to assist you.
Le Reflet is committed to providing a seamless and trustworthy shopping experience — from the moment you order to the moment your home reflects something beautiful.
FOR MORE INFORMATION
Trade name: Le Reflet
Phone number: +358 403642219
Support: 24/7
Business Hours: 9:00 AM – 6:00 PM (Monday to Friday)
Business Mail: sales@lereflet.store
Physical address: Lupajantie 4 26, Helsinki, 00970 Finland